Careers

Job Title:
Assistant Manager Sales and Customer Service for Plumbing, Pipe and Irrigation

Job Summary:
Scotts Valley Pipe and Sprinkler is looking for an Assistant Manager of Sales and Customer Service. This
role would assist management in the day to day operations of the company driving sales and
productivity.

Qualifications and Responsibilities:
Sufficient experience, training and/or education to demonstrate knowledge and ability in customer
service and sales of pipe, fittings, pumps and irrigation product.
Serves as the stores experienced person, providing detailed product information to both customers and
peers. Promotes and recommends products that match customer’s needs. Informs customers on pricing,
options or status on pending orders.
Conducts sales activities and builds relationships with customers. Keeps shelves stocked and correctly
displayed. Successfully completes and monitors orders.
Provides customer service including identifying and resolving customer complaints, greeting customers,
answering phones, building relationships with customers, and thanking customers for their business.

This person must be a good listener and capable of problem solving with a pleasant, friendly demeanor.

Physical ability to perform tasks that may require prolonged standing and lifting up to 50lb.

Duties include:

- Ensure customers receive outstanding customer service 

-Experience with starting and using outdoor power equipment

-Willingness to learn

-Solid team player with excellent interpersonal skills

-Be able to put stock away/bending, squatting, standing. Be able to lift up to 50 lbs.

- Yard associates serve our customers who are looking for building materials located in our outdoor lumber yard.

- Duties include stocking lumber, concrete, filling propane, driving a forklift and basic yard cleanup and upkeep

-Ability to lift over 60 lbs, climb ladders and stand for long periods of time

- Must be over 18 and have a clean driving record